Website Analytics: The Ultimate Guide to Tracking, Analyzing, and Optimizing Performance
Website analytics helps you understand how visitors interact with your site. Using the right tools, you can track key metrics, analyze performance, and optimize your site for better results. In this ultimate guide, we’ll dive into everything you need to know about website analytics.
What Are Website Analytics and Why Are They Important?
Website analytics refers to tracking and analyzing data from your website. This data shows how visitors interact with your site, what they’re doing, and where improvements can be made. Analytics tools help track traffic, bounce rates, conversions, and more.
What Is Website Analytics?
Website analytics is the practice of collecting data about the visitors to your site. These tools measure the effectiveness of your site by analyzing user behavior, traffic sources, and other essential metrics. They provide valuable insights into what works and what doesn’t on your website.
This data is essential because it helps you make informed decisions. For example, if your bounce rate is high, it could mean visitors are leaving your site too quickly. Analytics helps you identify these issues and find ways to fix them.
Why Is Website Analytics Important?
Website analytics are crucial because they allow you to track your website’s performance. Without this data, you are flying blind. Analytics give you answers to important questions like:
- How many visitors are coming to my site?
- What pages are they visiting?
- How long are they staying?
- Are they completing goals like purchasing a product or signing up for a newsletter?
Understanding this information can optimize your site, improve user experience, and increase conversions. Analyses help you identify problems, test solutions, and track improvements over time.
How Website Analytics Impact Your Business
For businesses, website analytics are an essential tool. They help you understand user behavior and measure the effectiveness of your marketing efforts. For example:
- If your SEO strategy is working, website analytics will show an increase in organic traffic.
- You’ll see traffic from those platforms if your social media campaigns are effective.
- If you’ve redesigned your website, analytics can show whether the new design has improved engagement.
Tracking these metrics allows you to fine-tune your strategies to meet your goals. The more you understand your website’s data, the more you can optimize for better performance.
Read More: Best Ways to Increase Traffic to Your Website with Proven Methods
Key Website Analytics Metrics You Must Track
Understanding the right metrics is key to optimizing your website. Tracking the wrong metrics can lead to poor decisions. Below are the most crucial website analytics metrics you should focus on.
Website Traffic Metrics
The first thing most website owners want to know is how much traffic their site is getting. There are several traffic-related metrics you need to track:
- Sessions: This metric shows the number of visits your website has received. Each user visit counts as a session, regardless of how many pages they visit.
- Users: This metric tells you how many unique visitors have visited your site. If someone visits your website multiple times, they are counted as one user.
- Pageviews: This is the total number of pages viewed on your website, including repeat views of a single page.
- Traffic Sources: This tells you where your visitors are coming from, such as organic search, paid ads, social media, or direct traffic.
These metrics provide an overview of your site’s performance. They give you a big picture of how well your website attracts visitors.
Bounce Rate
Bounce rate measures the percentage of visitors who land on a page and leave without interacting with it. A high bounce rate can indicate a poorly designed landing page or irrelevant content. Reducing the bounce rate is crucial because visitors who engage with your site stay longer.
Session Duration and Engagement Metrics
These metrics measure how long visitors stay on your website and how they interact with it. Key metrics include:
- Average Session Duration: The average time visitors spend on your site during a single session.
- Pages per Session: This shows the average number of pages a user views during a session. A higher number means users are exploring your site more deeply.
Higher engagement is a good sign. It means your content is relevant and valuable to visitors. Lower engagement could indicate that visitors aren’t finding what they need or that your site is not easy to navigate.
Conversion Rate Metrics
Conversion rate measures the percentage of visitors who complete a desired action on your site, such as purchasing or signing up for a newsletter. High conversion rates indicate that your website effectively drives the actions you want visitors to take.
You need to set up goals in your analytics tool to track conversions. Goals could include things like:
- Completing a purchase (eCommerce site)
- Filling out a contact form
- Subscribing to a newsletter
Conversion rates are the most critical metric when it comes to determining the success of your website.
Read More: Social Media Engagement Strategies: Boosting Customer Interaction
Best Website Analytics Tools
To track these metrics, you’ll need the right tools. Here are some of the best website analytics tools to help you get the data you need to optimize your site.
Google Analytics
Google Analytics is the most popular and widely used website analytics tool. It provides detailed data about website traffic, user behavior, and conversion rates. It is also free to use, making it an excellent option for beginners and small businesses.
Here’s how to get started with Google Analytics:
- Sign up for a Google Analytics account.
- Add your website to Google Analytics.
- Install the tracking code on your website.
Once set up, you can track everything from traffic sources to user behavior to conversions.
Hotjar
Hotjar is a powerful tool for understanding user behavior. It offers heat maps, session recordings, and surveys that help you see how users interact with your site. With Hotjar, you can see where users are clicking, how far they scroll down pages, and where they drop off.
This visual data is beneficial for optimizing your website’s user experience.
Crazy Egg
Like Hotjar, Crazy Egg offers heat maps and session recordings. It also includes a feature called “Confetti,” which breaks down clicks by traffic source and shows where each user comes from. This feature makes it easy to track the effectiveness of your marketing campaigns.
Google Tag Manager
Google Tag Manager (GTM) is a tag management system that lets you manage and deploy marketing tags (small snippets of code) on your website without modifying the code. It integrates with Google Analytics and other analytics tools to give you more control over your website’s tracking.
For example, you can track clicks on buttons, form submissions, and more without needing a developer.
Other Analytics Tools
While Google Analytics is the most popular option, other options may better suit your needs. Some paid tools, like Adobe Analytics, offer more advanced features for larger businesses with specific requirements. However, for most small—to medium-sized businesses, Google Analytics and tools like Hotjar and Crazy Egg should be sufficient.
How to Set Up Website Analytics for Your Site
Setting up website analytics is an essential first step in tracking your website’s performance. Here’s a simple guide to getting started with Google Analytics and other tracking tools.
Step 1: Set Up Google Analytics
Google Analytics is the most widely used tool for tracking website data. To set it up, follow these steps:
- Create a Google Analytics Account
Visit the Google Analytics website and sign in with your Google account. If you don’t have one, create a new account. - Add Your Website
After signing in, click the “Admin” tab and select “Create Account.” Here, you will enter the information about your website, such as its name, URL, and industry. - Install Tracking Code
Once your account is set up, Google Analytics will provide a unique tracking code. You must install this code on every page of your website. If you use platforms like WordPress, you can add this code to your theme’s header or use a plugin to do it for you. - Verify Tracking
After adding the tracking code, verify it by checking the “Real-Time” report in Google Analytics. If it shows activity, you know the setup is correct.
Step 2: Set Up Google Tag Manager
Google Tag Manager (GTM) is a free tool that allows you to manage all your website tags (like analytics codes) in one place. Here’s how to set it up:
- Create a GTM Account
Visit the Google Tag Manager website and create an account. - Add Your Website
You must enter your website’s name and URL, like Google Analytics. - Install GTM Code
GTM will give you two pieces of code that you must add to your site. This process is similar to adding the Google Analytics code. - Connect Google Analytics to GTM
In GTM, create a new tag and select Google Analytics as the tag type. Enter your Google Analytics tracking ID, which is found in your Google Analytics account settings.
By using Google Tag Manager, you can easily add more tags in the future, such as for Facebook Pixel, Google Ads, and more.
Step 3: Set Up Goals in Google Analytics
Google Analytics allows you to set up goals to track necessary actions, like a visitor filling out a contact form or completing a purchase. Here’s how to set them up:
- Go to Admin Settings
In Google Analytics, click on the “Admin” tab and then select the “Goals” section under the “View” column. - Create a New Goal
Click “+ New Goal” and choose from the templates provided. If none of the templates fit your needs, you can create a custom goal. - Define Goal Details
For example, if you want to track a successful form submission, you can set the goal to track when a user reaches a “Thank You” page. Similarly, you might track purchases on eCommerce sites. - Verify Goals
After setting up the goals, use Google Analytics’ “Real-Time” reports to ensure they work correctly.
Step 4: Set Up Tracking for Other Key Metrics
While Google Analytics covers most of your website analytics needs, there are other key metrics you may want to track:
- Heatmaps and Click Tracking: Tools like Hotjar and Crazy Egg show where users click on your pages. This is especially useful for optimizing your website layout.
- Form Submissions and CTA Clicks: With Google Tag Manager, you can track when visitors click buttons, submit forms, or interact with other elements on your site.
- E-commerce Tracking: Google Analytics allows e-commerce websites to track product sales, shopping behavior, and revenue. You can enable this feature in your Google Analytics account settings.
How to Analyze Website Analytics Data
Once you have set up website analytics, you must analyze the data to make informed decisions. Here’s how to effectively interpret the data to improve your website’s performance.
Step 1: Analyze Traffic Sources
Understanding where your visitors come from is crucial to optimizing your marketing efforts. The traffic sources report in Google Analytics breaks down your traffic into several categories:
- Organic Search: This shows visitors who arrived at your site through search engines like Google or Bing.
- Direct: This shows visitors who typed your website’s URL directly into their browser.
- Referral: This shows visitors who came from other websites.
- Social: This shows traffic from social media platforms like Facebook, Twitter, or Instagram.
By understanding traffic sources, you can determine which channels drive the most visitors to your site. If you see a lot of social media traffic, consider investing more in social campaigns. If organic search is the top source, focus on improving SEO.
Step 2: Track User Behavior
Analyzing user behavior on your website helps you understand how visitors interact with your content. Key metrics to track include:
- Pages per Session: This shows the average number of pages a user views during a session. If this number is low, your visitors may not find what they need.
- Average Session Duration: This shows how long a visitor stays on your site. A longer session duration indicates better user engagement.
- Bounce Rate: As mentioned earlier, bounce rate measures the percentage of visitors who leave your site without interacting. A high bounce rate can indicate poor user experience or irrelevant content.
Using these metrics, you can identify areas of your website that need improvement. For example, if you have a high bounce rate on a landing page, you may need to improve the page’s content or design.
Step 3: Set Up Custom Dashboards
Google Analytics allows you to create custom dashboards, which can help you focus on the most critical metrics. Instead of navigating multiple reports, you can set up a dashboard showing the metrics you care about most.
Here’s how to create a custom dashboard:
- In Google Analytics, click “Customization” and select “Dashboards.”
- Click “+ New Dashboard.”
- Choose between a “Blank Canvas” or a “Starter Dashboard.”
- Add widgets for the metrics you want to track, like traffic, bounce rate, or conversions.
With a custom dashboard, you can monitor your website’s performance at a glance and make quick decisions based on the data.
Step 4: Use Segmentation to Dive Deeper
Segmentation allows you to break down your data into smaller, more specific groups. This is especially useful for understanding how different types of users interact with your site.
You can segment your visitors by:
- Device: See how mobile, tablet or desktop users interact with your site.
- Location: Analyze how visitors from different regions behave on your website.
- New vs. Returning Visitors: Compare the behavior of first-time visitors to that of returning users.
Segmentation can uncover insights you might miss with general data. For example, a higher bounce rate among mobile visitors could indicate that your site isn’t optimized for mobile devices.
Optimizing Your Website Based on Analytics
Once you’ve analyzed your website analytics data, it’s time to optimize your site. Optimization ensures a better visitor experience and helps you meet your goals, whether increasing sales or reducing bounce rates.
Improving User Experience
One of the most important aspects of optimization is improving user experience (UX). A positive UX keeps visitors engaged, encourages them to explore more pages, and increases the chances of conversion. Here are some key tips for improving UX:
- Speed Up Your Site: Slow-loading websites leads to higher bounce rates. Use tools like Google PageSpeed Insights to test and improve your site’s speed.
- Mobile Optimization: Ensure your site is mobile-friendly. With more people browsing on mobile devices, a responsive design is essential.
- Easy Navigation: Simplify your website’s navigation to help visitors quickly find what they want.
A/B Testing
A/B testing is a method of comparing two versions of a page to see which one performs better. This can help you optimize important pages, such as landing pages, product pages, or sign-up forms.
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To run an A/B test, create two versions of a page and test them on a small number of visitors. Track which version converts more, then implement the winning version across your site.
Advanced Website Analytics Insights for Business Growth
Exploring website analytics will uncover more advanced insights that can drive business growth. This section explores how to use Google Analytics advanced features and other analytics tools to help scale your website’s performance.
Using Multi-Channel Funnels
Google Analytics multi-channel funnels (MCF) combine different marketing channels to convert visitors into customers. For example, a user might first discover your website through an ad and revisit it after clicking on an organic search result.
MCF helps you understand the entire customer journey. This is important because many visitors don’t convert on their first visit. Instead, they may interact with several touchpoints across different devices and channels before completing a purchase or conversion.
To access MCF in Google Analytics:
- Go to the “Conversions” section and click “Multi-Channel Funnels.”
- Choose the “Assisted Conversions” report to see how various channels work together.
This report helps you determine the value of each marketing channel in driving conversions. For example, you might discover that social media ads contribute to conversions but don’t generate them directly. This insight can help you optimize your marketing spend and better understand your customers.
Attribution Models
Attribution models help you understand how different marketing channels and touchpoints contribute to conversions. Google Analytics provides several attribution models, such as:
- Last Interaction: This model gives 100% credit to the last touchpoint before conversion.
- First Interaction: This model gives all credit to the first touchpoint.
- Linear: This model distributes credit equally among all touchpoints.
- Time Decay: This model gives more credit to touchpoints closer to the conversion.
By choosing the right attribution model, you can better understand which marketing efforts deserve more investment. For example, if social media ads are essential in the middle of the customer journey, consider increasing your budget for remarketing campaigns.
Enhanced E-commerce Tracking
For eCommerce websites, enhanced eCommerce tracking provides deep insights into your customers’ shopping behavior. This feature lets you track product views, add-to-cart actions, checkout steps, and completed transactions.
Here’s how enhanced eCommerce tracking works:
- Product Views: Track how often visitors view specific products.
- Add to Cart: Tracks when a user adds a product to their shopping cart.
- Checkout Behavior: Track each step of the checkout process to identify where users drop off.
- Transactions: Track completed purchases and the products involved.
By analyzing these reports, you can identify where customers are losing interest and optimize the customer journey to reduce cart abandonment and increase sales.
Custom Dimensions and Metrics
Google Analytics allows you to set up custom dimensions and metrics to track data unique to your business. For example, you can create custom dimensions to track user behavior based on user type (new vs. returning) or membership status (premium vs. free users).
To create custom dimensions:
- Go to “Admin” in Google Analytics.
- Under the “Property” column, click on “Custom Definitions” and select “Custom Dimensions.”
- Define the custom dimension and set its scope (e.g., session, user, or hit).
Custom dimensions and metrics allow you to get granular insights into user behavior, helping you tailor your marketing strategy.
Event Tracking for Specific Actions
Event tracking in Google Analytics allows you to track specific user actions on your website, such as clicking buttons, downloading PDFs, or watching videos. This is useful for understanding how users interact with interactive elements on your website.
To set up event tracking:
- Create an event tag in Google Tag Manager.
- Set up triggers for specific actions, such as clicking a button or completing a form.
- In Google Analytics, go to the “Behavior” section and view the “Events” report to see the data.
Event tracking provides valuable insights into how users engage with key content on your site. For example, if users frequently click a specific call-to-action button, you can optimize its placement or design to encourage more clicks.
Interpreting Your Analytics Data to Improve Marketing Strategy
Website analytics are not just numbers but valuable insights that can inform your overall marketing strategy. Here’s how to interpret your analytics data and use it to optimize your marketing efforts.
Understanding Audience Demographics
Google Analytics provides detailed reports about your website’s audience, including demographics such as age, gender, interests, and geographical location. Understanding your audience can better tailor your marketing campaigns and content to meet their needs.
- Age and Gender: See if your website appeals more to a particular age group or gender. This can help you refine your messaging and visuals for better engagement.
- Interests: The “Interests” report in Google Analytics provides insight into the topics your audience is interested in. Use this information to create content that resonates with your target market.
- Location: The “Geo” report shows the countries and cities from which your visitors come. This can help you identify markets to target or prioritize content in specific languages.
Understanding your audience’s demographics can help you create more personalized marketing strategies that resonate with your target market.
Tracking Campaign Performance
You can track the success of your marketing campaigns in Google Analytics to evaluate their performance. By using UTM parameters (tags added to URLs), you can track the traffic and conversions generated from specific marketing efforts, such as email newsletters, social media posts, or PPC ads.
To set up UTM parameters:
- Add parameters to the URLs in your campaigns. For example:
utm_source=facebook&utm_medium=social&utm_campaign=spring_sale - In Google Analytics, go to the “Acquisition” section and view the “Campaigns” report to see how your campaigns perform.
Tracking campaign performance lets you see which marketing efforts drive the most traffic and conversions. This information can help you allocate your marketing budget effectively and optimize your campaigns for the best return on investment.
Optimizing Conversion Paths
Once you have tracked and analyzed user behavior, the next step is to optimize your conversion paths. The conversion path is the series of steps a visitor takes before completing a desired action (e.g., purchasing or subscribing to a newsletter).
To optimize the conversion path:
- Simplify Your Forms: Long forms with too many fields can lead to a higher abandonment rate. Make your forms as straightforward as possible while still collecting the necessary information.
- Improve Call-to-Action (CTA): Ensure your CTAs are clear, prominent, and persuasive. Use action-oriented language like “Get Started” or “Download Now.”
- Streamline Checkout Process: If you run an eCommerce website, simplify the checkout process to reduce cart abandonment. Offer guest checkout, show progress indicators, and provide multiple payment options.
By optimizing the conversion path, you can increase the likelihood that visitors will take the desired action.
Using Website Analytics for Long-Term Growth
Website analytics provide more than data; they offer valuable insights that can fuel your business’s long-term growth. By continuously monitoring performance and adapting your strategy based on insights, you can ensure sustainable growth over time.
Iterating on Data-Driven Decisions
One key to long-term growth is making data-driven decisions. Once you have set up your website analytics and analyzed the results, take action to optimize your site and marketing strategies.
For example, if your data shows that a particular blog post drives a lot of traffic but has a high bounce rate, you can update the content to make it more engaging. Alternatively, if your eCommerce store has a high cart abandonment rate, you can implement strategies to recover abandoned carts.
Continuous Testing and Optimization
Website optimization is an ongoing process. By consistently running A/B tests and refining your marketing efforts, you can stay ahead of trends and ensure your website delivers a seamless user experience.
Make it a habit to regularly check your website analytics, monitor key performance indicators (KPIs), and adjust your strategy accordingly. Over time, minor optimizations will significantly improve performance.
Integrating Website Analytics with Other Business Tools
To maximize the value of website analytics, it’s crucial to integrate them with other tools used for customer relationship management (CRM), email marketing, and social media monitoring. Integration can provide a holistic view of your marketing efforts, customer interactions, and overall business performance. Here’s how to integrate your website analytics with other tools effectively.
Connecting Google Analytics with CRM Systems
Integrating Google Analytics with your CRM system lets you track customer behavior and link it to specific CRM actions. For example, you can connect leads captured through website forms to sales activities in your CRM platform.
Combining website analytics with CRM data gives you a complete picture of each lead’s journey, from first interaction to conversion. This integration can help your sales and marketing teams work together more effectively.
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Popular CRM tools like Salesforce, HubSpot, and Zoho offer native integrations with Google Analytics. These integrations allow you to:
- View customer behavior directly from your CRM dashboard.
- Track how leads are generated and nurtured.
- Monitor conversion rates and sales performance across channels.
Email Marketing Automation and Analytics
Email marketing tools like MailChimp, ActiveCampaign, and ConvertKit offer robust analytics that can be integrated with website data. When integrated with Google Analytics, these tools enable you to track how email campaigns affect website traffic and conversions.
For instance, by linking email performance metrics (open rates, click-through rates, etc.) with website analytics, you can:
- See how email-driven traffic behaves on your site.
- Track conversions resulting from email campaigns.
- Optimize email subject lines, content, and CTAs based on what drives the most engagement.
By pairing website analytics with email marketing tools, you can refine your campaigns to target users better based on their interactions with your website and emails.
Social Media Analytics Integration
Many businesses use social media as a primary channel for driving traffic to their website. Tools like Hootsuite, Buffer, and Sprout Social allow you to track social media performance and engagement metrics. Integrating these tools with your website analytics provides deeper insights into how your social media efforts contribute to website traffic and conversions.
For example, by integrating social media tools with Google Analytics, you can track:
- The traffic generated by each social media platform (e.g., Facebook, Twitter, Instagram).
- User behavior once they arrive on your site from social posts.
- Conversion rates from social media traffic.
This data can help you adjust your social media strategy by focusing more on the platforms driving the most traffic and conversions.
Integrating Google Analytics with Google Ads
Google Ads’ integration with Google Analytics provides a seamless way to track the performance of your paid advertising campaigns. By linking the two tools, you can analyze metrics like:
- Bounce rate for visitors coming from paid ads.
- Conversion rates for specific campaigns or keywords.
- Cost-per-conversion, which helps measure the ROI of your ads.
This integration allows you to optimize your ad campaigns based on real-time website data. For instance, if you notice that specific keywords have a high conversion rate but a low click-through rate, you can adjust your bidding strategy to focus more on those keywords.
How to Track and Interpret Website Analytics Over Time
Website analytics collects data, tracks performance, and interprets trends over time. Monitoring your website’s data regularly allows you to spot emerging patterns, identify areas for improvement, and ensure that your website continues to meet business goals. Here’s how to approach long-term website performance tracking.
Setting Long-Term Goals and KPIs
Before analyzing your website analytics over time, it’s essential to define long-term goals and key performance indicators (KPIs). KPIs should be directly related to your business objectives, such as increasing revenue, improving user experience, or growing your email list.
Some standard long-term website KPIs include:
- Traffic Growth: A steady increase in website visitors over time.
- Conversion Rate: The percentage of visitors who take the desired action, such as purchasing or signing up for a newsletter.
- Customer Retention: The percentage of returning customers over time.
- Revenue Growth: If you have an eCommerce site, tracking revenue growth can help measure the effectiveness of your website in driving sales.
Setting these KPIs will provide a clear framework for measuring your website’s long-term success.
Identifying Trends and Anomalies in Data
Tracking website analytics over time helps you identify positive and negative patterns. For example, a steady increase in traffic is a good sign that your marketing efforts are working. However, if your bounce rate suddenly spikes, it could indicate that visitors aren’t finding what they expect on your site.
Use the following methods to identify trends and anomalies:
- Monthly or Weekly Reports: Set up custom reports that track your website’s performance over time, such as traffic, conversions, and bounce rates.
- Trend Analysis: Look at long-term data and compare it with past performance to spot upward or downward trends.
- Segmenting Your Audience: Segment your data by specific segments, such as traffic sources, user demographics, and device types. This can help you identify which groups are performing well and which need attention.
Analyzing trends over time allows you to identify potential issues before they become significant problems.
Continuous Testing and Iteration
Website optimization is an ongoing process. After analyzing your website analytics, make changes and test new strategies to see what works. A/B testing is a standard method for determining which web page versions, emails, or calls to action (CTA) perform better.
For example, if you’re testing the design of your homepage, create two versions of the page (A and B) and compare user behavior metrics, such as click-through rates or time on the page. You can also run A/B tests for specific landing pages to optimize the conversion rate for your key services or products.
Testing and iterating regularly based on website analytics will help you continuously improve user experience, increase conversions, and achieve your business goals.
FAQs about Website Analytics
What is website analytics?
Website analytics involves tracking and analyzing data about visitors to your website. This data includes user behavior, traffic sources, conversions, and more. It helps businesses understand how their website performs and identify areas for improvement.
Why are website analytics important for businesses?
Website analytics provide actionable insights into user behavior, helping businesses optimize their websites and marketing strategies. They also allow businesses to track performance, improve user experience, and drive growth.
What tools are best for website analytics?
Popular tools include Google Analytics, Hotjar, SEMrush, and Kissmetrics. These tools provide a wide range of data, from traffic reports to conversion metrics.
How do I set up Google Analytics?
You must create an account, add a tracking code to your website, and configure goals to track key actions like purchases or sign-ups. For easier integration, you can use Google Tag Manager.
What is a conversion in website analytics?
A conversion occurs when a visitor takes a desired action on your website, such as purchasing, filling out a form, or subscribing to a newsletter.
How can I track the ROI of my marketing campaigns?
By using UTM parameters and integrating Google Analytics with other marketing tools, you can track the performance of your campaigns and measure the return on investment (ROI) by monitoring traffic, leads, and sales.
How can website analytics help with SEO?
Website analytics help identify which pages perform well in search engines and which need improvement. You can optimize content and improve SEO by analyzing bounce rates, user engagement, and page views.
How do I use website analytics for e-commerce?
Google Analytics Enhanced E-commerce tracking helps e-commerce websites monitor product views, add-to-cart actions, and checkout behavior, optimizing the shopping experience and increasing conversions.
What is the difference between Google Analytics and Google Tag Manager?
Google Analytics tracks user behavior and provides insights into website performance, while Google Tag Manager is a tool for managing and deploying marketing tags on your website without directly modifying the code.
What are custom dimensions and metrics in Google Analytics?
Custom dimensions and metrics allow you to track data specific to your business needs. For example, you can create custom dimensions to track user type or customer membership status. These custom data points provide deeper insights into user behavior.